Terms & Conditions

By accessing, registering, or using the services provided by telur33, you agree to be bound by these Terms & Conditions. These terms constitute a legal agreement between you (the user) and telur33.

We reserve the right to update these terms at any time. Continued use of the platform following any changes constitutes your acceptance of the revised terms. We encourage users to review this page regularly.

To use our services, you must be at least 18 years of age, or the higher legal minimum age required by the jurisdiction in which you reside. By creating an account, you represent and warrant that you have the legal capacity to enter into this agreement.

Access to our services is intended for users in Malaysia. Access from restricted regions may be blocked or prohibited.

When registering, you must provide accurate, current, and complete information. You are strictly limited to one account per person, household, or IP address.

• Verification (KYC): We may require identity verification documents before processing withdrawals to prevent fraud.
• Security: You are solely responsible for maintaining the confidentiality of your password and account details.
• Compromised Accounts: If you suspect unauthorized access to your account, you must contact our support team immediately.

We support various payment categories including bank transfers and e-wallets. All transactions are processed in MYR (RM).

• Limits: Deposit and withdrawal limits, as well as processing times, are displayed within your account and may vary by payment method.
• Ownership: You may only use payment methods registered in your own name. Third-party payments are strictly prohibited.
• Payouts: Account verification must be completed before any funds can be withdrawn to your registered payment method.

All bonuses and promotional offers are subject to specific terms. For current available offers, please visit our Promotions Page.

• Wagering Requirements: Bonus funds typically carry playthrough requirements, meaning you must wager the bonus amount a certain number of times before it can be withdrawn as cash.
• Separate Wallets: Bonus funds are tracked separately from your real cash balance.
• Betting Limits: Maximum bet limits apply while a bonus is active. Exceeding these limits may result in the forfeiture of the bonus.
• Bonus Abuse: Any attempt to manipulate bonuses through hedge betting or multiple accounts is considered abuse.

All games on our platform utilize certified Random Number Generators (RNG) provided by our licensed game suppliers to ensure fair and unbiased outcomes.

In the event of a technical glitch, server failure, or connection interruption during a round, the round may be voided and stakes refunded. Disputed rounds will be investigated based on server logs, and our decision is final.

The following activities are strictly prohibited and will result in immediate account suspension and potential forfeiture of funds:

• Fraudulent activity or submitting false documentation.
• Initiating chargebacks via payment providers.
• Collusion with other players or the use of bots/automation software.
• Arbitrage, hedge betting, or exploiting technical glitches.
• Money laundering or using another person's payment details.

We are committed to providing a safe gaming environment. We provide tools to help you manage your gambling habits, including:

• Deposit limits and session reminders.
• Cool-off periods and self-exclusion.

Please note that once a self-exclusion period is set, it cannot be cancelled early. For more information, please visit our Responsible Gaming page.

All content on this website, including branding, logos, text, and graphics, is the property of telur33 or its partners. Users are prohibited from reproducing, distributing, or modifying any part of the site without explicit written permission.

Services are provided on an "as is" and "as available" basis. We do not guarantee uninterrupted access and may suspend services for maintenance or reasons beyond our control.

Obvious errors in displayed odds, account balances, or payouts (palpable errors) will be corrected, and bets placed on such errors may be voided.

We reserve the right to suspend or terminate accounts for violations of these terms, suspected fraud, or inactivity. During an investigation, account access may be temporarily restricted. Legitimate remaining balances will be handled according to our internal security policies.

Your personal data is handled in accordance with our security standards to ensure privacy and safety. For detailed information on how we collect and use your data, please refer to our Privacy Policy.

If you have a complaint, we request that you first use our internal support channels. To submit a formal complaint, please provide your account ID, a detailed description of the issue, and any supporting evidence.

We strive to resolve all disputes amicably and efficiently. If a resolution cannot be reached internally, the matter will be handled according to our standard dispute procedures.

We may modify these terms from time to time. All updates will be posted on this page with a revised "Effective Date." It is the user's responsibility to check this page to stay informed of any changes.

If you have questions regarding these Terms & Conditions, please reach out to us via the Support Page or through the live chat channels available on this website.